Image of Purple team giving a presentation to a room of people, half purple with yellow and purplecircles.

Accessibility Services Improving the Disabled Customer Experience

  • A picture of a man with a microphone looking at a screen, teaching a group of people about Access Audits with the text saying
  • A photo showing three individuals in wheelchairs gathered around a table, each with their laptops open. A text overlay reads,
  •  A photo depicting a blind individual engaged in conversation with two individuals in wheelchairs. The image is accompanied by a caption that reads,
  • A picture describing the benefits of being a Purple Tuesday member
  • A picture  describing the benefits of a digital audit

Purple Tuesday is a global social movement and the #1 brand for improving the customer experience for disabled people and their families 365 days a year.

Did you know...
A purple and yellow circle with the figure 17% at its center
1.8 billion disabled people in the world, representing 17% of the population
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70% of disabled people will NOT return to a business after receiving a poor customer service.


  • Beyond Green is committed to improving the accessibility of our services. We signed up to Purple 365 to help our team build their awareness of the breath of accessibility needs and how we can support others. I found the Unconscious Bias webinar a vital session to understand how we can each take simple steps to recognise our unconscious bias and take positive action to create a more inclusive society. The webinar was engaging, thought-provoking and non-judgemental and is now embedded in Beyond Green's continual professional development programme.
    Paul Adderley, Managing Director
    Beyond Green
  • Purple Tuesday is important to eBay because our purpose as a business is to create economic opportunity for all, and accessibility is a fundamental pillar of that. We’ve taken great strides over the past 10 years or so at eBay, but as technology and the needs of our customers change, so must we. There is always room for improvement and through partnering with Purple we’re committing to continually adapting and evolving our site as we progress on this journey with them. We know that small changes can make a world of difference to people with a disability who use our platform, and we would encourage any retailers with an online presence especially to do the same.
    Eve Williams, Chief Marketing Officer
    eBay UK
    eBay Logo

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