Image of young disabled lady with her thump up

Improving the disabled customer experience 365 days a year

  • The Purple Tuesday team in Piccadilly Square, observing the illuminated Piccadilly lights adorned with Purple Tuesday branding.
  • A picture of a man with a microphone looking at a screen, teaching a group of people about Access Audits with the text saying
  • A picture of Purple Tuesday's CEO Mike, a man of small stature standing in front of a Purple Tuesday sign
  • A photo showing three individuals in wheelchairs gathered around a table, each with their laptops open. A text overlay reads,
  • A group photo taken in front of the Piccadilly Lights featuring the sponsors of Purple Tuesday 2022, Purple Tuesday CEO Mike Adams, and Purple Tuesday ambassadors. The individuals are posing together, with the Piccadilly Lights prominently displaying the
  •  A photo depicting a blind individual engaged in conversation with two individuals in wheelchairs. The image is accompanied by a caption that reads,
  • A picture of a bag with the Purple Tuesday logo on it
  • A picture describing the benefits of being a Purple Tuesday member
  • A picture of two men in wheelchairs shaking hands
  • A picture  describing the benefits of a digital audit



Did you know 75% of disabled people and their families have walked away from a business because of poor accessibility or customer service?



How will you be making this festive season disability inclusive?



Did you know...
1.8 billion disabled people in the world, representing 17% of the population
70% of disabled people will NOT return to a business after receiving a poor customer service.


 

  • Beyond Green is committed to improving the accessibility of our services. We signed up to Purple 365 to help our team build their awareness of the breath of accessibility needs and how we can support others. I found the Unconscious Bias webinar a vital session to understand how we can each take simple steps to recognise our unconscious bias and take positive action to create a more inclusive society. The webinar was engaging, thought-provoking and non-judgemental and is now embedded in Beyond Green's continual professional development programme.
    Paul Adderley, Managing Director
    Beyond Green
  • Purple Tuesday is important to eBay because our purpose as a business is to create economic opportunity for all, and accessibility is a fundamental pillar of that. We’ve taken great strides over the past 10 years or so at eBay, but as technology and the needs of our customers change, so must we. There is always room for improvement and through partnering with Purple we’re committing to continually adapting and evolving our site as we progress on this journey with them. We know that small changes can make a world of difference to people with a disability who use our platform, and we would encourage any retailers with an online presence especially to do the same.
    Eve Williams, Chief Marketing Officer
    eBay UK
    eBay Logo

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